Neath Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information is used for these purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. We assist with the vehicle collection and return procedures, as well as processing payments, managing deposits, and addressing any applicable charges.
• Customer Communication for Service Delivery and Support:
  • Delivering booking confirmations, rental updates, and essential information. Addressing your questions and offering dedicated support. Informing you of any service or policy changes.
• Marketing Permissions and Interests:
  • We may send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Client Needs:
  • Assessing website interactions to refine user experience and improve functionality. Conducting research to optimize our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Data

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to facilitate our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We take significant steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our protective measures include encryption, strict access controls, secure server environments, and routine security assessments. Despite these precautions, no method of electronic transmission or storage can guarantee total security.

Data Retention Policy

We keep your personal information only for the time required to meet the purposes for which it was obtained, including compliance with legal, accounting, and reporting obligations. The duration for which we retain this information depends on the specific type of data and the circumstances surrounding its use.

Your Rights and Choices

Your rights under UK data protection law are as follows:

• Access to Your Information: Obtain a copy of your personal information held by us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings to control how this data is used.

Policy Changes

We will periodically revise this Privacy Policy to incorporate changes in our practices or comply with legal requirements. Any updates will be posted on this page along with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.